Support articles

Original image ©Kurt De bruyn

More about our delivery service

Small, light packages are usually sent via ROYAL MAIL FIRST CLASS, larger packages bound for the UNITED KINGDOM are sent out via PARCELFORCE 48 PARCEL SERVICE.

EU/EC bound packages are sent via ROYAL MAIL SMALL PACKETS - AIRMAIL or PARCELFORCE EURO 48.

If there is no one in at the time of delivery, or there is any difficulty in gaining access to the property for any reason, then it may either be left at the address (if prominent instructions are given to the DELIVERY PERSON on the day)

Delivery may NOT be attempted again on the following day so it is important to check with your local depot about the delivery status of package at the earliest opportunity.

For legal reasons we are not in a postion of responsibility over the precise delivery methods used in relation to your package, which is at the discretion of the courier.

A signature may be required when the delivery is attempted, so please ensure someone will be in on the day.

It is possible that you have already been notified that your package has been attempted to be delivered to you, and is now being kept at your local depot awaiting collection.

Your package will be kept at your local depot for about two weeks awaiting collection and if not collected within that period the items will eventually be returned to us.

A Calling Card is left at the premises address for each delivery attempt, but this may have been accidentally mislaid or thrown away.

If you do have a card, then you may be able to go to your local sorting depot for your area, to collect this item.

In the event of any non-delivery please contact us as soon as possible and we will let you know if we can arrange for a duplicate to be sent out to you.

Due to the varied nature of the courier services we use from time to time, we cannot guarantee a delivery date for all orders and in some circumstances we will not be able to send a duplicate until confirmation that the package has been lost has been received from the courier.

The courier may also have a Freephone Helpline number for you and they will be able to look into what has happened for you.

Other articles related to more, about, delivery, service etc.

Despatch service aims

UK Standard delivery service

Euro ECO delivery service

Your delivery charges seem high - are they ?

Our priority handling and expediated delivery services (UK only)

Disclaimer: All exercise activity contains an element of risk. The information provided in this article is intended to augment, rather than replace professional guidance from a qualified instructor as may be necessary. The information is provided as is, without any claim, representation or warranty as to its suitability in any circumstances. Specifically, the information provided shall not constitute personal advice or recommendation, and in any case may not necessarily reflect an authoritative or the official view of YOGA NETWORK C.I.C. The entire risk as to the accuracy, completeness and suitability, or otherwise of any of the information provided is accepted by you. YOGA NETWORK C.I.C. does not assert any legal responsibility for accuracy, errors, or omissions etc. in this article.